TECHNICAL SUPPORT

Need help?
Let’s sort it out.

For sign-in, sync, purchase, or AI organization issues, contact us below.

Contact the developer

Include device, OS, app version, and steps. Never send a password, verification code, or complete payment information.

Developer and operator
Peilin Li
Email
747127514@qq.com
Version
iOS: latest App Store release
Android: 1.0.3
Email Support

Frequently asked questions

Start with these situations.

How do I install Android?

Install only from the official Worth It site or a listed app store. If a test build has the same package but another signature, confirm online data before uninstalling it.

Why has an entry not synced?

Android currently depends on an internet connection and server sync. Check connectivity and reopen or refresh the app. Do not uninstall until online data is complete.

Are receipt images uploaded?

Recognition starts on device. Redacted text is sent to AI only after you continue. A compressed image syncs only if you separately save it as an entry attachment.

How do I manage Pro?

Manage iOS subscriptions in App Store settings. Android Alipay purchases are one-time 30- or 365-day access and do not renew automatically.

How do I close my account?

Open Profile, tap Delete Account in the account card, read the effect, and type the confirmation. Online journal content is permanently deleted and signing in again creates a new empty account.